T&C (Terms and Conditions)

Our Motto: “Keep it simple!”

Cancellation and refund

Cancellation up to 24 hours before the beginning of the activity: full refund.
Cancellation less than 24 hours before the beginning of the activity or no-show: no refund.
If you need to cancel or reschedule the activity for any reason, you can call +971 568394916 or email info@falcontourism.ae.

Security

Secure Socket Layer security (SSL) is enabled on this site.

All the credit/debit card details and Identity documents produced to the company will NOT be stored, sold, shared, rented or leased to any third parties.

Gift Cards

Our Gift cards are non-amendable, non-refundable and non-cancellable. The validity is 12 months from the day of purchase.

General Safety

By participating in our dune buggy activities, all customers agree to abide by the safety guidelines and terms outlined to ensure a safe and enjoyable experience. Participants must attend a mandatory safety briefing, wear protective gear, and operate vehicles responsibly, adhering to all instructions provided. Drivers must hold a valid license, and anyone under the influence of drugs or alcohol is strictly prohibited from participating. Customers assume all inherent risks and must sign a liability waiver before the activity begins; minors require a guardian’s consent. Reckless driving, stunts, or disruptive behavior will result in removal without a refund. The operator reserves the right to cancel or reschedule activities due to unsafe weather or terrain conditions, issuing refunds or credits as applicable. Participants are responsible for damages caused by negligence and must follow emergency procedures as instructed. These terms are subject to updates, which will be communicated prior to bookings/activities.